CLIENT

COMMITment

Great client service runs in our genes

Metcalf Decorators put Clients first

Metcalf Decorators have a long-standing reputation for great customer service. We treat each and every customer as an individual throughout our service delivery.
Our customer retention levels demonstrate that we are clearly a trusted contractor to a wide range of customers nationwide.

Our Commitment

We strive to meet and maintain the high standards expected with every project we undertake.

Accessibility

We make our services accessible to all who seek to use them

Friendly

Our personnel are courteous, helpful and friendly at all times

Professional

We deliver our services to the highest professional standards

Flexible

We offer a flexible service responsive to the individual needs of customers and ensure equality in the provision of our services

Responsive

We react quickly and effectively when a client raises a query, resolving any potential issues promptly

Passionate

We are passionate about customer service and share best practice learnt from one customer to benefit others

Reduce, Re-use and Re-cycle

Our site teams have adopted best practices when it comes to being environmentally friendly, this helps to reduce our waste and carbon footprint, reusing materials where possible and recycling any end products produced through site based activities.



We work with both customers and our supply chain to review changes in specification which can have environmental benefits, extending maintenance/ life cycles of a project or reducing the environmental impact of maintenance painting works. Changes made are introduced to have long term sustainable benefits for the communities in which we work.

Our Eco-Friendly practices include:

  • Recycling residual paint and solvents
  • Recycling cans and containers
  • Reducing carbon emissions and carbon footprint by improved vehicle journey planning using GPS/vehicle tracking technology
  • Streamline waste reduction
  • Implementing solutions to extend the term of cyclical maintenance programmes
  • Embracing and promoting new paint products which offer environmental benefits, using water products as often as possible
  • Supporting manufacturer developments that reduce VOC (volatile organic compound) levels in paint.
  • Working with the local communities, charities and customers to reuse paint and resources through our local Community Repaint Scheme.

We actively encourage feedback from our Employees, Customers and Supply Chain Partners
on a regular basis to continuously improve our services.

CLIENT TESTIMONIALS

Our Community

We always look at every opportunity to engage with our local community. This could take the form of active sponsorships, activities and encouraging our staff (and clients!) to fully immerse themselves through all manner of charitable events that present an opportunity for us to be involved.


We believe this engagement is a necessary part of being part of the community.

Frequently Asked Questions

  • What are your business hours?

    Our current business hours are:

    08.00 – 17.00 hours

  • Types of work undertaken

    All aspects of refurbishment, internal and external decoration including Specialist finishes, Wall coverings and  Spray Painting

  • What locations do we cover?

    We operate on a nationwide basis

  • Feedback

    It's an essential part of any thriving business to seek feedback to stay focussed and relevant

You can view our current Policies here

Our Policies

Contact us today – We can always help

Feel free to give us a call to discuss how we can help you. Phone support is open from 9 to 5.

For general enquiries & questions, 

contact us via email

Our Location

3 Deer Park Road, Moulton Park,

Northampton NN3 6RX

See what our clients say about us

Avery Healthcare

Metcalf Commercial Decorators has been a preferred supplier to our group of healthcare companies for over 20 years. Recently, they have undertaken several projects, including the decoration of bedrooms, corridors, and shared rooms across our portfolio. Throughout our long working relationship, Metcalf has provided a reliable service, and their attention to detail has remained at the highest possible level. They act with integrity and are thoughtful in their approach, ensuring work is carried out in the best interests of our residents with minimal disruption to our homes. We are looking forward to continuing to work closely alongside Metcalf for our upcoming projects.
ADRIAN DOYLE, DIRECTOR OF DEVELOPMENTS
Weston Allison Wright

The quality of the end product has been outstanding and the attention to detail impressive. Metcalfs have continually demonstrated their commitment to the successful delivery of each of these projects by engaging as part of the project team with us and with the client and this collaborative approach has been invaluable.
JOHN WRIGHT FRICS, DIRECTOR
Stimpson Walton Bond

As architects our reputation is built on attention to detail through the design process to the completion of a project. Metcalf decorators always achieve the high quality finish that we look for. They engage willingly in a collaborative approach offering advice when required and take on board some of the more challenging architectural requirements in a positive manner.
ADRIAN RINGROSE DIP ARCH BA ARCH RIBA AABC ARCHITECT & MANAGING DIRECTOR
Courteenhall Estates

We’ve been using Metcalfs for over 30 years and have stuck with them because the quality of service and work is outstanding. They are a pleasure to deal with and fantastically reliable.
JOHNNY WAKE, COURTEENHALL ESTATES
All Saints Church, Earls Barton

I am writing to you on behalf of the church to express our gratitude for the work recently completed. The quality of the workmanship is superb and the manner in which it was undertaken was excellent allowing our Sunday services to continue.

Please pass on our thanks and appreciation to your painters.

The church looks so very much better for it having lost its rather tired appearance.
DAVID TIMMS, CHURCH WARDEN